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1. Our Commitment - Anti-Human Trafficking, Child Protection and Modern Slavery Policy
Our platform is committed to maintaining a safe, respectful, and lawful online environment. We maintain a zero-tolerance policy toward human trafficking, child exploitation, sexual exploitation, coercion, and modern slavery in any form.
Our websites are designed exclusively to facilitate communication and social interaction between consenting adults aged 18 years or older. Any activity related to exploitation, trafficking, coercion, or abuse is strictly prohibited.
2. Prohibited Activities
The following activities are strictly forbidden on our platform:
Accounts involved in such activities will be immediately suspended or permanently removed.
3. Protection of Minors
Our platform is strictly intended for users aged 18 years or older.
To enforce this rule:
Any content involving minors is strictly prohibited and will result in immediate account removal.
4. Platform Moderation and Monitoring
To maintain a safe environment, our platform implements continuous moderation and monitoring procedures.
These include:
Moderators work continuously to detect and prevent misuse of the platform.
5. Reporting Suspicious Activity
Users can report suspicious behavior, exploitation, or illegal content directly through the administrator profile available on the platform.
Users may report:
All reports are reviewed promptly by the moderation team, and appropriate actions are taken without delay.
6. Enforcement Actions
If violations of this policy are identified, the platform may take actions including:
7. Cooperation with Authorities
Where credible evidence of illegal activity, trafficking, exploitation, or abuse is identified, the platform may:
8. Policy Review
This policy may be reviewed and updated periodically to ensure continued compliance with applicable laws and industry standards.
TERMS AND CONDITIONS
Last Updated: 05/05/2026
These Terms and Conditions ("Terms") govern your access to and use of the website www.imalove.com (the "Platform"), operated by ARTODESIGN LTD, a company registered in the United Kingdom, Company Number 16348345, with its registered address at 21 Kensington Way, Borehamwood, England, WD6 1LH ("Company", "we", "us", or "our").
By accessing or using the Platform, you agree to be legally bound by these Terms. If you do not agree, you must not use the Platform.
The Platform is intended strictly for individuals who are at least eighteen (18) years of age.
We use third-party age verification tools, including Yoti, to verify user age and identity where required. By using the Platform, you consent to such verification processes.
We reserve the right to suspend or terminate any account that fails to meet age requirements.
Imalove is an online dating platform designed to help users build meaningful connections and relationships.
The Platform allows users to create profiles, discover matches, and communicate in a safe and respectful environment.
We do not provide or facilitate:
Users are responsible for:
We reserve the right to suspend or terminate accounts suspected of fraud, abuse, or violation of these Terms.
Users agree not to:
All content is subject to moderation to ensure compliance.
The Platform strictly prohibits any activity related to:
Any violation will result in immediate account termination and may be reported to relevant authorities.
Imalove operates on a subscription-based model.
Subscription fee: 38 EUR per month
Billing cycle: monthly
Subscriptions renew automatically unless cancelled
By purchasing a subscription, you authorize recurring charges to your selected payment method.
Payments are processed securely via third-party payment providers. We do not store full payment details.
Users may cancel their subscription at any time through their account settings.
Cancellation will take effect at the end of the current billing period. No further charges will be applied after cancellation.
Refunds are not guaranteed but may be issued at the Company’s discretion in cases such as:
Users are encouraged to contact support before initiating any chargeback.
We are committed to resolving disputes in a fair and timely manner.
All complaints must be submitted via email to: contact@imalove.com
We will:
All content on the Platform (excluding user-generated content) is owned by ARTODESIGN LTD and protected under applicable intellectual property laws.
Unauthorized use, reproduction, or distribution is strictly prohibited.
Users retain ownership of the content they upload but grant the Company a non-exclusive, worldwide license to use, display, and moderate such content.
We reserve the right to remove any content that violates these Terms or applicable laws.
We process personal data in accordance with applicable UK data protection laws, including the UK GDPR and the Data Protection Act 2018.
Please refer to our Privacy Policy for full details.
To the maximum extent permitted by law, the Company shall not be liable for:
The Platform is provided "as is" without warranties of any kind.
We reserve the right to suspend or terminate access to the Platform at our discretion, particularly in cases of violation of these Terms.
These Terms shall be governed by and interpreted in accordance with the laws of England and Wales.
We reserve the right to update these Terms at any time. Continued use of the Platform constitutes acceptance of any updated Terms.
18 U.S.C. §2257 Record Keeping Requirements Compliance Statement
All models, actors, actresses, and other persons that appear in any visual depiction of actual or simulated sexually explicit conduct appearing on this website were over the age of eighteen (18) years at the time of the creation of such depictions.
However, this website does not produce, host, or distribute any content that falls under the definition of sexually explicit material as defined in 18 U.S.C. §2256. Therefore, the record-keeping requirements of 18 U.S.C. §2257 and 28 C.F.R. 75 are not applicable to the content provided on this platform.
Any user-generated content that may be submitted is subject to strict moderation policies. Content that violates our terms, including any form of explicit or illegal material, is strictly prohibited and will be removed immediately.
For any inquiries regarding this statement, please contact us at: contact@imalove.com
Digital Millennium Copyright Act (DMCA) Notice and Takedown Policy
We respect the intellectual property rights of others and expect our users to do the same.
If you believe that any content on our platform infringes your copyright, you may submit a notification including the following information:
Upon receiving a valid DMCA notice, we will promptly remove or disable access to the allegedly infringing content.
We may also terminate user accounts that are found to be repeat infringers.
If you believe content was removed in error, you may submit a counter-notification.
All notices should be sent to: contact@imalove.com
Complaint Handling and Dispute Resolution Policy
We are committed to providing a safe and reliable service. Users may submit complaints regarding content, user behavior, billing issues, or other concerns.
All complaints can be submitted via email at: contact@imalove.com.
Upon receiving a complaint:
If additional time is required due to complexity, the user will be informed accordingly.
We maintain records of all complaints and resolutions to ensure continuous improvement of our services.
Abusive, fraudulent, or bad-faith complaints may result in account suspension or termination.
ARTODESIGN LTD
Company Number: 16348345
Registered Address: 21 Kensington Way, Borehamwood, England, WD6 1LH
Phone: +44 7435 720157
Email: contact@imalove.com
VIRTUAL GIFTS TERMS AND CONDITIONS + REFUND POLICY
Last updated: 11 May 2026
Operator:
ARTODESIGN LTD
21 Kensington Way
Borehamwood
England
WD6 1LH
Contact email:
contact@imalove.com
These Virtual Gifts Terms and Conditions and Refund Policy govern the purchase and use of virtual gifts made available on imalove.com ("Platform", "Website", "Service").
By purchasing, sending, receiving, or using any virtual gift on the Platform, you agree to be bound by these terms.
If you do not agree with these terms, you must not purchase or use virtual gifts.
The Platform is operated by:
ARTODESIGN LTD
21 Kensington Way
Borehamwood
England
WD6 1LH
Email: contact@imalove.com
Virtual gifts are digital items made available for use within the Platform only.
Virtual gifts:
The purchase or sending of a virtual gift does not create any obligation on the recipient to respond, reply, continue a conversation, interact, meet, or provide any form of attention or service.
You must be at least 18 years old and legally capable of entering into binding contracts in order to purchase virtual gifts on the Platform.
By purchasing a virtual gift, you confirm that:
The Operator reserves the right to refuse, suspend, cancel, or reverse transactions where fraud, abuse, unauthorized use, chargeback risk, or legal/compliance concerns are suspected.
All prices for virtual gifts are displayed in EUR unless otherwise stated.
Prices may be updated at any time, but any change will not affect purchases already completed and confirmed.
You are responsible for reviewing the final price before completing your purchase.
A purchase is considered completed only when:
Payments may be processed by third-party payment providers, including Novalnet and/or other payment service providers used by the Operator.
The Operator reserves the right to:
Virtual gifts are supplied digitally.
Delivery is deemed completed when the purchased virtual gift is successfully credited, displayed, unlocked, or otherwise made available within the user account or recipient interface on the Platform.
Delivery usually occurs immediately or shortly after successful payment confirmation, but in some cases may be delayed for technical, security, verification, or payment-review reasons.
The Operator is not responsible for delays caused by:
A purchased virtual gift gives the buyer and/or recipient only the limited right to use or enjoy that digital item within the Platform environment as intended by the Service.
Virtual gifts:
For the avoidance of doubt, virtual gifts do not include and must not be interpreted as including:
The Platform does not sell or facilitate offline services through virtual gifts.
Any wording, icon, category, or visual presentation related to virtual gifts must be understood as a digital, symbolic, on-platform feature only.
The Operator does not guarantee that a recipient will:
A virtual gift is a digital platform feature only. It does not guarantee any emotional, social, romantic, or commercial outcome.
You agree not to use virtual gifts:
The Operator may remove content, suspend accounts, block transactions, or take any other appropriate action if misuse is detected.
By purchasing a virtual gift for immediate digital delivery, you expressly request immediate performance of the digital service.
You acknowledge that, where permitted by applicable law, your right of withdrawal may be lost or limited once the delivery of the digital item has begun.
Nothing in these terms removes any mandatory consumer rights that apply under applicable law.
Because virtual gifts are digital items supplied within the Platform and typically delivered immediately after payment, purchases are generally final once delivery has begun or has been completed.
A refund, replacement, correction, or platform credit may be considered where:
Refunds will normally not be granted for:
Where appropriate, the Operator may choose one or more of the following remedies:
The remedy chosen will depend on the circumstances of the case and applicable law.
To request a refund or report a problem, you must contact:
contact@imalove.com
Your request should include:
Refund or complaint requests should be submitted as soon as possible and preferably within 14 days of the transaction.
The Operator may request additional information to verify the claim before any refund or adjustment is processed.
Refund and complaint requests are typically reviewed within 5 to 10 business days.
If approved, any refund will usually be returned to the original payment method within an additional 5 to 10 business days, depending on the payment provider, banking system, and technical processing times.
Where a refund is not appropriate, the Operator may offer another reasonable resolution where applicable.
Before opening a chargeback with your bank or card issuer, you are encouraged to contact support at contact@imalove.com so that the issue can be reviewed and, where appropriate, resolved promptly.
The Operator reserves the right to investigate chargebacks and may suspend or restrict accounts where abusive, fraudulent, or repeated chargeback activity is identified.
The Operator may use automated or manual tools to detect and prevent:
The Operator may keep transaction records, technical logs, support records, and verification data where necessary for security, legal, compliance, accounting, anti-fraud, or dispute-resolution purposes.
All virtual gift names, designs, graphics, icons, animations, layouts, branding, and associated content remain the property of the Operator and/or its licensors.
You may not copy, reproduce, distribute, modify, sell, license, publish, or exploit any virtual gift content outside the permitted use of the Platform without prior written permission.
To the maximum extent permitted by law, the Operator shall not be liable for:
Nothing in these terms excludes liability that cannot be excluded under applicable law, including mandatory consumer protections.
The Operator may suspend, limit, or terminate access to virtual gifts or related Platform functionality where:
Such action may be taken with or without prior notice where reasonably necessary.
These terms shall be governed by the applicable laws governing the Operator’s business, without prejudice to any mandatory consumer protection rights that apply in the user’s country of residence where such rights cannot legally be excluded.
ARTODESIGN LTD
21 Kensington Way
Borehamwood
England
WD6 1LH
Email: contact@imalove.com
This privacy policy sets out the conditions under which occurs the use of services related to the portal www.Imalove.com. By accessing this site, you acknowledge having read and understood the general conditions of contract and automatically accept our privacy policy. If you do not agree to these terms please do not access the site.
Collection of Personal Information
Upon enrollment, or to purchase a subscription, we ask you to provide some personal information. Remember that certain information, or content-called “sensitive”, provided by the customers as optional may, under the responsibility of the affected user, reveal his ethnic origin, political opinion, philosophical or religious, nationality, and / or sexual orientation. Typing this type of information, all optional, the user agrees to make them public; therefore expressly agrees that our dating service and its selected partners use this data through it’s profile. The data collected on our site, identified by an asterisk is mandatory. Your personal information will be used by www.Imalove.com. respecting the principles of protection of privacy established by Legislative Decree n. 196 of 30 June 2003 (as amended) and other applicable regulations. For this treatment the law asks for the consent of the user, which must provide in advance some information. The Code’s guidelines apply:
“processing” means any operation or set of operations, carried out without the aid of electronic instruments, concerning the collection, recording, organization, storage, consultation,processing, modification, selection, extraction, comparison, use, interconnection, blocking, communication, dissemination, erasure and destruction of data, even if not registered in a bank data;
“personal data”, any information relating to an individual, legal person, corporation or association, identified or identifiable, even indirectly, by reference to any other information, including a personal identification number;
“identification data”, personal data that allows direct identification;
“sensitive data”, personal data allowing the disclosure of racial or ethnic origin, religious, philosophical or other beliefs,political opinions, membership of parties, unions, associations or organizations of religious, philosophical, political or trade union membership and personal data disclosing health and sex life.This information concerns the personal data sent by the user during registration, as well as those derived from visits and navigation on our website and then submitted by the user to the service activation offered within the Portal. In Law Enforcement Freedom of Information (*), each user can access or request access to information relating him, to edit, delete or prohibit any use by our society. (*) “And Freedoms” n ° 78-17 of January 6, 1978 as amended by Law 2004-801 of 6 August 2004 integral in French law Directive 95/46 / EC of 24 October 1995 on the protection of personal data and privacy within the European Union and the law on “confidence in the digital economy” n ° 2004-575 of 21 June 2004 (Article L. 04.01.33 amended by code of Post and Telecommunications and article L . 121-20-5 of the new Consumer Code) integrating into French law Directive 2000/31 / EC of 8 June 2000 on electronic commerce and Directive 2002/58 / EC of 12 July 2002 on the protection of personal data and privacy in electronic communications.
Nature and use of the information collected
Mandatory and optional user-supplied personal data requested are divided into two categories: mandatory and optional, as indicated in the procedure of registration and request activation of services offered. In our online registration, we ask you to provide certain mandatory information such as name, email address, gender, date of birth, location, as well as other optional personal data. This data is accessible at all times and can be corrected or updated by going to the “Your Profile”. The user must choose theusername and password. The nickname and password will then be the access codes of the user. The supply of mandatory data and its processing for the purposes mentioned above are strictly “a must “ to the services. If the user refuses to provide such data or any refusal to allow their treatment will make it impossible to use the services offered by the portal. www.Imalove.com gives users a reserved area where at your discretion, you can add more details about you, post photos, videos, descriptions, text and other content in general. If you volunteer this kind of data, you explicitly consent to their use by us in accordance with this Privacy Policy Note. The personal information of our users are used to our internal, statistically analyze site usage, to verify compliance with the regulations, to improve our content and services and to customize the content and style of the site to your needs. We may also use your personal information to send you e-mails about information that could be of interest. You can choose to receive e-mails from us regarding new notifications and messages, visit of another user or user presentation corresponding to their search criteria to take advantage and make full use of our online dating service. The user can choose to disable this feature through the “Settings” page. The user does not need to close their accounts in order not to receive more mail from us.
Information collected by the computer system When a user accesses the site automatically detects the version of the browser used (Internet Explorer, Firefox, Google Chrome, etc.), The version of the operating system (Windows, Linux, etc.) and the IP address awarded for the internet connection. Moreover, www.Imalove.com uses cookies, designed to store information to identify the Member while browsing the site, to avoid manual entry in each new page. These cookies do not contain your personal details, which can be prevented by changing your browser’s options ,used for navigation on the Internet.
According to the GDPR requirements regarding the processing of personal data and the free circulation of such data, Imalove is necessary to manage, in a secure way and only for specific purposes, the personal data provided by you.
The purpose of data collection is:
To send e-mail notifications when a user sends a message, she is not online
To research the market, monitor and follow visitor behavior
To send occasional newsletters with offers and promotions
Reading the document you acknowledge that you are guaranteed the rights provided by law, namely the right to information, access to data, the right to action, the right to oppose, the right not to be subjected to an individual decision, the right to face justice in case of violation of the rights related to the processing of personal data and the free circulation of such data. Upon request sent by e-mail: contact@Imalove.com , you can request, free of charge, for confirming that the personal data is I have not been processed and you can exercise the right to have the data, as appropriate:
rectification, updating, blocking or deletion of data whose processing is not in compliance with the law to protect individuals with regard to the processing of personal data and the free movement of such data, especially incomplete or inaccurate data;
the transformation into anonymous data of data whose processing is not in compliance with the law on the protection of individuals with regard to the processing of personal data and the free movement of such data;
notification to third parties, to whom the data have been disclosed, if it is not proved impossible or involves a disproportionate effort towards the legitimate interest that could be damaged.
Also Imalove can provide the personal data of the acquirer to other companies that are in a partnership relationship, but only in the form of a confidentiality commitment from them and only for the purposes referred to in paragraph 1.2., Which guarantees that these data they are kept safe and that the provision of personal data is required by law, as follows: courier service providers, marketing providers, payment / bank providers, telemarketing or other services provided by companies with whom we can develop programs common marketing for our goods and services.
Privacy
The processing of personal data and sensitive data processed in a manual or computerized manner, is strictly related to the purposes and, in any case, in order to ensure the security and confidentiality of data. All data collected is held in archives and databases located within the premises of our Company. To maintain a community in order, www.Imalove.com works closely with all the requests made by law enforcement agencies or third parties in relation to the respect of others’ rights, including intellectual property. We reserve the right to disclose your personal information if requested by the competent authorities and if we believe that the above disclosure is necessary to protect our rights and / or to comply with any requirements related to legal proceedings in which is involved our site.
Closing the account
Cancellation by the user
You may at any time choose for the cancellation of the data entered by accessing your personal area and eliminating your account.After the cancellation the porta stores only the text messages checkmark in the forum, which will be considered published by an anonymous user. Upon the cancellation the nickname is immediately made available for registration by other users.
Cancellation by www.Imalove.com.
www.Imalove.com reserves the right to delete the contents of the restricted area of a user, to block the use of certain words or terminologies in both chat and emails, to block use in case of abuse and to put under preventative validation pictures and descriptions inserted without notice. Any informationis subject to validation by the moderators. It i strictly forbidden to publish pictures or other material with pornographic character or that depicts minors in general. Any user who violates this rule may be subjected to the cancellation of the account without notice. The closure of the account does not give right to any refund.
Changes to this Privacy Policy
If we decide to change our privacy policy or the use of e-mail, we will put the changes in this document, and we will tell you in the manner and in places we deem appropriate to you. We reserve the right to modify this privacy statement at any time; so you should check it frequently. If we make material changes to this policy, we will notify you here, by e-mail or through a notice on our homepage.
Further information
You can contact the team www.Imalove.com by e-mail with any questions, at contact@Imalove.com. For questions concerning the right of access and rectification and, more generally, privacy, it is please write to contact@Imalove.com
REFUND POLICY
Last Updated: 07/05/2026
This Refund Policy applies to the website www.imalove.com (the "Platform"), operated by ARTODESIGN LTD, Company Number 16348345, registered at 21 Kensington Way, Borehamwood, England, WD6 1LH.
Imalove provides digital subscription-based services. By purchasing a subscription, you acknowledge and agree that access to digital services begins immediately upon successful payment.
As such, refunds are not automatically guaranteed.
Subscription fee: 38 EUR per month
Billing cycle: monthly
Subscriptions renew automatically unless cancelled
Users may cancel their subscription at any time.
Cancellation can be done:
Cancellation will take effect at the end of the current billing period, and no further charges will be applied.
Refund requests may be considered on a case-by-case basis in the following situations:
Refunds will not be issued in the following cases:
To request a refund, users must contact our support team at:
Email: contact@imalove.com
The request must include:
All refund requests will be reviewed and processed within five (5) business days.
If approved, refunds will be issued using the original payment method and may take additional time depending on the payment provider or issuing bank.
Users are strongly encouraged to contact us directly before initiating any chargeback or dispute with their payment provider.
We are committed to resolving issues quickly and fairly.
Unjustified chargebacks may result in account suspension or permanent termination.
ARTODESIGN LTD
Company Number: 16348345
Registered Address: 21 Kensington Way, Borehamwood, England, WD6 1LH
Phone: +44 7435 720157
Email: contact@imalove.com